We recommend booking 2–4 weeks in advance for most events. For large-scale or custom installations, 4–8 weeks is ideal. However, we understand that life can be spontaneous—please contact us for last-minute availability.

Begin with our inquiry form or contact us directly. Share your inspiration, event details, and vision. Our design team will collaborate with you to create mood boards and a custom proposal, much like a couture fitting.

No! We offer a full collection of celebration focused products for any price point.  Please browse our Haus collection for all of your balloon needs, from helium bouquets to balloon arches and everything in between.  Our Haus collection offers the same level of details and construction as our curated celebrations in a simple online shopping platform.  Shop, select, schedule and ready to celebrate!

Absolutely. We offer an extensive collection of custom, neutral, and pastel colorways. Provide us with an invitation, fabric swatches, Pantone codes, or inspiration boards, and our designers will curate a palette worthy of any celebration!

Yes. We offer virtual and in-person consultations and site visits (fees may apply) to ensure our designs harmonize with your venue’s architecture and style.

Our design Haus creates arches, garlands, centerpieces, columns, bouquets, backdrops, custom sculptures, and more—each tailored to your event’s aesthetic.

Yes. We use sustainably harvested, biodegradable latex and premium foils. Our commitment to sustainability is woven into every design.  We re-use or re-purpose most event decor as well.

Of course. We offer custom hand-lettering, and branded installations for both corporate and private clients.

Yes. Our white-glove team delivers, installs, and styles your decor on-site for our curated celebrations.  Our Haus collection is available for white-glove delivery and install, delivery only or pickup.  We can accommodate complex logistics for high-profile events.

We do not offer DIY kits, but we do offer pickup of our Haus Collection.

Yes, breakdown and removal services are available upon request (fees apply). If your installation includes rental items, we will coordinate pickup and removal.

Yes. We carry general liability, umbrella, workers compensation and delivery vehicle insurance.  A COI can be provided upon request.

Pricing depends on design complexity, size, and materials. Website orders start at $13, with custom installations averaging $2,000+. All quotes are tailored to your vision and venue.

Website and curated celebrations require upfront payment. Corporate clients may be invoiced (net 30), with payment due before delivery.

A non-refundable deposit is required to secure your date for our curated celebrations. For last-minute bookings, full payment may be required.

Deposits are non-refundable. If you need to reschedule, we’ll do our best to accommodate you within 6 months, subject to availability.  Once an order is placed, we do not offer refunds after 24 hours because of the custom nature of each order.  We do offer a credit in each account which expires after 12 months.

Indoor installations can last 1–3 weeks; outdoor longevity depends on weather. We use only the highest-quality balloons to ensure your decor stays picture-perfect for your event.  Once our team leaves the installation, balloon decor is not guaranteed and we are unable to come back to adjust anything without a fee.

Yes, but we recommend shaded or protected areas for best results. Extreme heat, wind, or rain can impact longevity and appearance.

Balloons pose a choking hazard for young children and pets. Please supervise children and dispose of popped balloons responsibly.

Yes. Our team specializes in couture-level custom designs, branded activations, and fashion-forward installations.

Absolutely. Our experience includes transforming everything from high-rise penthouses to historic venues. Share your challenge—we love a creative brief.

We will always try to accommodate. Rush fees may apply for bookings within 14 days of the event.  You can book our Haus collection on our website with 24 hours notice.

We encourage responsible disposal and offer balloon removal and recycling whenever possible. Our latex balloons are biodegradable and our foil balloons are recyclable.  We encourage clients to NEVER release helium balloons into the air.

Giving back is part of our ethos. Every year we choose three charitable partners to partner with to create large, impactful donations.  In addition, we will work with individual causes for children; like bell ringing days.  Please inquire about special rates or decor donations for qualifying organizations.